Step 1️⃣: Visit Your Home Branch
Go to the Yes Bank branch where your account was opened (home branch preferred).
Carry:
Aadhaar Card
PAN Card
Passport size photo
Passbook (if available)
Step 2️⃣: Submit a Written Request
At the branch:
Ask for a Dormant Account Activation Form OR
Write a simple application:
Copy code
To,
The Branch Manager,
Yes Bank
Subject: Request for Activation of Dormant Account
I request you to kindly activate my dormant account.
Name:
Account Number:
Mobile Number:
Thanking You,
Signature
If it is a joint account, all account holders must sign.
Step 3️⃣: Complete KYC Verification
The bank may ask for fresh KYC documents if:
Your KYC is outdated
Address changed
Signature mismatch
Documents usually required:
Aadhaar (ID + Address proof)
PAN Card
Passport / Driving Licence / Voter ID (if needed)
Original documents are required for verification.
Step 4️⃣: Do a Small Transaction
To reactivate, the bank may ask you to:
Deposit some cash
OR
Withdraw small amount
OR
Transfer funds
This confirms account operation.
Step 5️⃣: Wait for Activation Confirmation
Activation time:
Usually within 24 hours
Maximum 2–3 working days
You will receive:
SMS confirmation
Email confirmation
After activation:
ATM works
UPI works
Net banking works
Cheque works
💰 Is There Any Charge?
Good news ✅
As per RBI guidelines, banks generally:
❌ Do NOT charge activation fees
❌ Do NOT charge penalty for dormant status
Interest continues to be credited even if the account is dormant.
📱 Can You Activate Online?
In most cases, Yes Bank requires branch visit for security reasons.
However, you can:
Call customer care first
Check if video KYC is available
Confirm required documents
📞 Yes Bank Customer Care
Toll Free: 1800 1200
From registered mobile number is preferred
⚠ Important Things to Remember
✔ Carry original documents
✔ Signature should match bank records
✔ Update mobile number if changed
✔ Maintain minimum balance after activation
✔ Do at least one transaction every 6–12 months to avoid dormancy again
❓ Frequently Asked Questions
Q1: How long does it take to activate?
Usually within 1 working day after verification.
Q2: Can I activate without visiting branch?
Generally no. Physical verification is required.
Q3: Will my money be lost?
No. Your money is completely safe.
Q4: What if account is frozen?
Dormant and frozen are different. Frozen accounts may need additional compliance clearance.
📝 Final Words
A dormant account is not a serious problem. It happens when there are no transactions for 2 years. The solution is simple:
👉 Visit branch
👉 Submit request
👉 Complete KYC
👉 Do small transaction
And your Yes Bank account will become active again.
